Privacy policy

Mouliss Privacy Policy

1. Introduction At Mounet Dış Ticaret A.Ş., d/b/a Mouliss ("we", "our" or the "Company"), we value your privacy and the importance of safeguarding your data. This Privacy Policy describes our practices regarding the collection, storage, and processing of your personal information. We are committed to protecting your data in accordance with global regulations, including the EU’s GDPR and various U.S. state laws such as CCPA/CPRA (California), TDPSA (Texas), and others.

2. Personal Data We Collect We collect information to provide you with a personalized experience and to fulfill your orders. This includes:

  • Account Information: Name, email address, and password.

  • Payment & Financial Information: Billing address, phone number, and payment method details (processed securely via our payment providers).

  • Purchase Information: Specifically details related to personalized and unique orders.

  • Device Data: IP address, device identifiers, time zones, and browsing patterns collected via cookies.

3. How We Use Your Information We use your personal data for the following legal bases:

  • Order Fulfillment: To process and ship your handcrafted products.

  • Security: To verify identity and prevent fraudulent activities or breaches.

  • Customer Support: To communicate with you and resolve any issues.

  • Marketing: With your consent, to send newsletters and updates about our latest collections.

4. Cookies and Tracking Technologies We use cookies to enhance your browsing experience, remember your preferences, and analyze our website traffic.

  • Functional Cookies: Necessary for the website to operate (e.g., keeping items in your cart).

  • Analytics & Marketing Cookies: Help us understand how you use our site and provide you with relevant advertisements.

  • Control: You can manage or disable cookies through your browser settings at any time.

5. Sharing with Third Parties We share your data with trusted service providers only to the extent necessary to run our business:

  • Shopify: Our store is powered by Shopify. You can view their privacy policy here.

  • Google Analytics: To understand site usage. You can opt-out here.

  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

6. International Data Transfers As Mouliss operates from Istanbul and serves a global audience, your data may be transferred to and stored on servers located outside of your home country. We ensure that all transfers comply with secure data protection standards (such as EU Standard Contractual Clauses).

7. Your Rights Depending on your location, you have several rights regarding your data:

  • Right to Access & Rectification: Request a copy of your data or correct inaccuracies.

  • Right to Erasure (To be Forgotten): Request that we delete your personal information.

  • Right to Opt-Out: Object to targeted advertising or the sale of personal data.

  • Right to Portability: Receive your data in a structured, electronic format.

8. Data Security We implement appropriate organizational and technical security measures, including secure encrypted connections (SSL), to protect your data from unauthorized access or loss.

9. Contact Us If you have any questions about this policy or wish to exercise your rights, please contact our privacy team directly:

Mounet Dış Ticaret A.Ş. Email: contact@mouliss.com Address: Sarayardı Caddesi, Kadıköy, 34722, Istanbul, TR

Last Updated: May 10, 2026